Terms and Conditions

DRAFT -- Have reviewed by legal counsel before publishing!

1. Scope of Application

These General Terms and Conditions (GTC) apply to all orders and contracts concluded via the website pinopanda.at. By placing an order, you accept these GTC.

2. Contract Formation

The contract is formed when you select a product and complete the purchase process via Stripe. After successful payment, you will receive a confirmation email with the download link.

3. Prices and Payment

All prices include 19% VAT (value added tax). Payment is processed through the payment service provider Stripe. Accepted payment methods are displayed at checkout.

4. Delivery

All products are digital downloads (PDF files). After successful payment, you will immediately receive a download link via email. Downloads are limited to 5 accesses within 30 days.

5. Warranty

Our digital products are provided "as is". If there are technical defects (e.g. damaged PDF files), please report them within 14 days. We will then provide a defect-free version.

6. Limitation of Liability

Liability is limited to intent and gross negligence. Liability for slight negligence is excluded unless essential contractual obligations are affected. Liability is limited to foreseeable, contract-typical damages.

7. Usage Rights

With the purchase, you receive a simple, non-transferable right of use for personal, non-commercial use. Redistribution, resale, or commercial use of the templates is not permitted.

8. Final Provisions

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr